Refund policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. Opened or tampered boxes are not eligible for return or refund. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@theboxstore.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Shipment to P.O. box address
RAM RAM & CO, 1st Floor, 74, West Car Street, Dindigul, Tamilnadu – 624001. India. You can always contact us for any return question at support@theboxstore.in.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item. So that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 2 to 15 bank working days. The Box Store reserves the right to deny any customer a refund or exchange of products.
Please note: Shipping and handling charges will NOT be refunded