The Box Store Shipping & Returns Policy
Domestic Shipping Policy & Shipment processing time
All orders from South Indian states are processed within 2-5 business days. Rest of India will be processed within 2-7 business days. Note: Please expect delays in order processing, shipping & deliveries on weekends/holidays/ high volume of orders. We will update you by email/sms/call.
Minimum Order Value Rs 500
Shipping rates and delivery estimates
| Shipment method | Shipment To | Order Amount | Estimated Delivery time | Shipping cost |
|---|---|---|---|---|
| Standard shipping | South Indian states | Up to Rs 750 | 2-5 business days | Rs 120 |
| Standard shipping | Rest of India | Up to Rs 750 | 2-7 business days | Rs 120 |
| Standard shipping | South Indian states | Rs 750 to Rs 1000 | 2-5 business days | Rs 150 |
| Standard shipping | Rest of India | Rs 750 to Rs 1000 | 2-7 business days | Rs 150 |
| Standard shipping | South Indian states | Rs 1001 to Rs 3000 | 2-5 business days | Rs 200 |
| Standard shipping | Rest of India | Rs 1001 to Rs 3000 | 2-7 business days | Rs 200 |
| Standard shipping | South Indian states | Rs 3001 & above | 2-5 business days | Free |
| Standard shipping | Rest of India | Rs 3001 & above | 2-7 business days | Free |
| Express shipping | Pan India | Coming soon!! | Coming soon!! | Coming soon!! |
| Store Pick up | Pick up at below address | Any | 2 business days | Free |
Shipment to P.O. boxes or APO/FPO addresses
RAM RAM & CO, 1st Floor, 74, West Car Street, Dindigul, Tamilnadu – 624001. India
Shipment confirmation and order tracking
You will receive a shipment confirmation and tracking number when available so you can track your orders.
Damages
The Box Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Currently, we are only operating in our home country, India and do NOT ship other countries.
Return & Exchange Policy
We offer returns in (some conditions) . Contact our support to start the return process, the customer is responsible for the cost of shipping a return. It might take up to 2 weeks to process your returns and customers can expect to see a full refund after this period.
For more information, email – support@theboxstore.in or leave a query on contact us page and our support team will get back to you within 48 hours.